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It’s a complex part of our business, because the logos involve a lot of set up and efficiency management.
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Sure, we have a custom embroidery business that eBay Enterprise supports, for doing things like providing custom logos for schools. That’s how we made the connection.Ĭan you provide an anecdotal example of how a particular process or service is facilitated through eBay Enterprise's solutions? Prior to that, we were the first drop shippers online for Kmart and Sears in the apparel category, which was our first experience with GSI. We were originally adopted by GSI Commerce (now eBay Enterprise) when they purchased our warehouse in Martinsville, Virginia. Please tell us about the history of eBay Enterprise’s relationship with French Toast, and how it came about. eBay Enterprise gives us that flexibility. At that time, we especially need operators for customer service and order fulfillment assistance to manage the high volume of orders coming in. Our business is very seasonal, with about 70 percent of it done between July and September each year. We have an excellent relationship with them. They provide operators for customer service, and complete fulfillment services. When we realized that managing consumer orders was a very different discipline, we moved our consumer division, to the eBay Enterprise facility for both fulfillment and customer support. We used to do all fulfillments in-house, and we have our own facility for doing that which is actually 600,000 square feet. We manufacture and sell wholesale to many leading retailers, and in 1999 we launched online with our direct-to-consumer business. Moms put their trust in us to provide them with the largest selection of quality school uniforms at affordable prices. What does French Toast do, and how does eBay Enterprise work with you?įrench Toast is the number one brand of school uniforms in the United States. The Hub caught up with Michael for an interview on how the two companies work together. Michael Arking has served as President of, the ecommerce arm of the company, for more than a decade. eBay Enterprise (formerly GSI Commerce) has served as a long-term fulfillment and support partner for French Toast, and especially assists the company during its peak season, between July and September each year.
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French Toast isn’t just for breakfast - it’s also the name of the United States’ number one supplier of school uniforms.